Other Issues

Battery replacement instructions for the 2GIG-FF-345

Battery replacement instructions for the ADC-T3000

View instructions for resolving a sensor malfunction.

Pair your CT32 Thermostat with the Interlogix Simon XTi panel using Z-Wave. Follow these simple instructions to integrate your thermostat into your smart home system.

Discover how to pair your CT32 Thermostat with the Interlogix Simon XT panel via Z-Wave. Follow this guide for smooth smart home integration.

Step-by-step guide to pairing your CT32 Thermostat with the 2GIG GC2 panel using Z-Wave. Ensure seamless smart home integration with these easy-to-follow instructions.

Learn how to pair the CT32 Thermostat with the Qolsys IQ2 using Z-Wave. Follow these simple steps for seamless integration and control of your smart home system.

Learn how to pair Z-Wave devices with the Interlogix Simon XTi system. Follow our step-by-step guide to easily configure your smart home. For assistance, contact support at 469.513.8685.

View instructions for connecting an in-wall switch to your panel.

Learn how to pair Z-Wave devices with the Interlogix Simon XT system. Follow our simple guide to configure your smart home. For additional help, contact support at 469.513.8685.

Learn how to pair Z-Wave devices with the 2GIG GC2 system. Follow our detailed guide to easily configure your smart home. For additional assistance, contact support at 469.513.8685.

Learn how to easily pair Z-Wave devices with the Qolsys IQ Panel 2. Follow our step-by-step guide to configure your smart home system. Contact support at 469.513.8685 for additional assistance.

This article covers how Brinks Home will communicate to you in the event of an alarm

Brinks Home offers support to customers impacted by natural disasters. Contact our Customer Service team for assistance with service adjustments, temporary displacement, or account changes.

Get help with updating your account information.

Lynx Touch - Sensor Test

Simon XT - Entry Delay Programming

View instructions for deleting a user code from your Concord panel.

Low Battery: Before replacing your battery, select your panel.

Learn more about setting up video analytic rules using the Brinks Home app.